How does it work?

You have a problem
→
Create a request, we will help
→
Problem solved

  • On Saturday I had to finish my bachelor thesis. After the texts were finally finished on Friday, I failed because of the formatting with Word. Again and again pictures and texts were moved. Despite searching and trying, I became more and more desperate and called WiSiDO in my distress. After the registration they connected to my PC via remote support and implemented the formatting according to my wishes. What was perfectly implemented in 30 minutes would have taken me hours.

    Thomas D., 24

  • Since my grandkids emigrated to the United States, I don't see them that often anymore. WiSiDO helped me set up Skype and suggested a suitable camera. Since then America has moved much closer to Basel and I can see now again how both of them are growing up.

    Urs B., 68

  • For my administrative work I usually needed a lot of forms and so I bought a printer. But when I set it up, not everything works as it showed in the manual and I didn't know what to do next. The WiSiDO employee connected to my PC within 15 minutes and was finsihed the setup.

    Jessica K., 45

  • Merci WiSiDO! For my new laptop, I didn't want to trust the statements of a seller. At first you took my requirements and needs into account and looked together with me which software i use. Finally the change was no drama! Merci also for setting up the backup.

    Valerie D., 33

<>

Frequently asked questions

What are the opening hours of WiSiDO?

Usually you can submit your requests 24 hours a day, 7 days a week using our request form.

Remote support and assistance we offer during the following hours:

Monday to Friday: 8 am to 6 pm

Which payment options are available?

You can pay by credit card.

Can I use WiSiDO to support my company?

In this case we recommend our partner HEJUBA.

What das the name WiSiDO mean?

The name is based on the swiss dialect which means: "We are there for you!"